FAQ

Questions, answered.

Everything you need to know about joining, voting and following GMS.

About the show

Joining the competition

Voting

Fans membership

Fan Section

Scores & results

Payments & accounts

Still have a question? Read the Voting Rules or check the latest announcements on the Current Season page.

Questions, answered.

About the show

What is Groupmate Salone (GMS)?

Is GMS played in person or online?

What happens each week?

What is the Top 22?

Is there a fixed award for the winner?

Joining the competition

How do I apply?

When does registration close?

What do I need to take part?

Can I see my application?

Voting

How do I vote?

Is voting free?

How do I buy extra votes?

When does voting open and close?

Can I share a vote request with friends?

Fans membership

What is GMS membership?

How do I become a member?

How long does a membership last?

What discounts do members get?

How does the member discount work when I buy votes?

Do members get free votes?

Where can I see my membership?

What happens when my membership expires?

Can I get a refund on a membership?

Fan Section

What is the Fan Section?

Who can see the fan leaderboard?

What is shown on the leaderboard?

Who can submit answers to fan activities?

Can I submit answers before joining?

How long do I have to submit my answers?

Can I submit after my membership expires?

What happens if I don't resubscribe in time?

How do I earn points on the leaderboard?

Where do I see the fan activities?

Scores & results

How is the final score worked out?

When are results announced?

Why can't I see everyone's scores?

Where can I find past seasons and champions?

Payments & accounts

Is my payment safe?

What if my payment fails or is pending?

Can I delete my account?